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What's BPM?
BPM concept (Business Process Management) involves the definition, execution and management of business processes, and also its operation...
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News
10.01.08
Opening office: During the month of February, Gevenue begin its direct operation in the United States..
09.01.08
New Appointments in Gevenue: During last quarter of 2007 the company appointed several executives...
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Gevenue Clients
SANTANDER - Mexico
Requirements Management. Scoring
TELGUA - Guatemala
Collection Process and Fraud Detection
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Sales
SALES PROCESSES |
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The sales processes are also critical in a carrier class operator. The correct automation
of the point of sale, the systems articulation of the actions promotions, the sale
and collection though POS cashier, the implantation of a sales force automation
methodology and the campaigns definition and activations processes in a unique and
flexible BPM framework allows to give to de daily operation, a differential agility.
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Point of Sale: with a strong integration to the market´s leader products,
Gevenue automates the process of selling plans and equipments in the point of sale,
and makes the provisioning connecting itself to BSCS, MiBAS, RIM and Oracle Financials.
Promotions: in a high level competition activity like the Telecommunications
& Media, it results strategic to implement a correct automation of the promotions
and sales process. With an intelligent BPM infrastructure, Gevenue is capable to
connect the equipments management, plans and incentives and also defining restrictions,
promotion application regions, products by promotion, etc.
POS Cashier: with Gevenue BPM, the clients can automate the invoice
cashier procedure. The POS cashier module has connection with banks and credit cards;
is multicurrency and capable to print fiscal tickets, making cash consolidation.
Activations: It is a one more step referred to the sales process, with
great integration capabilities.
SFA (Sales Force Automation): this functionality organizes the sales
and post sales force (order entry automation), capturing information, performing
the deployment and doing the follow up of the sales force actions.
Commissions: the multiple forms of sales activity, performed from different
activities, from promotion to campaigns, executed by the companies related to Telecom
market, make challenging the commission definition process. Gevenue allows automating
this procedure, defining commission schemes by salesman, call center, dealer, etc,
integrating this workflow with the sales action and the later generation of final
commissions.
Campaigns: Process that implies the segmentation of a data base and in
base of some patterns, the selection of potential clients set capable to be interested
in some promotion. Generally that promotion is executed with the Call Center, with
SMS, etc.
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Gevenue so far has automated
500 critical processes |
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The
whole information about Dunning and Collection process.
Sales.
The
whole information about Customer Care. See details.
The
whole information about IT Management Suite.