Dunning:
Collection: According to this module´s functionality, the
clients can effectively administrate their subscriber payments; carrying out preventive
actions over the customers with no debts, and reactive accounts when the client
falls in a debt situation (automatic actions of SMS and Call Center). It is also
possible to be defined; a set of automatic communication actions followed by suspensions
and inclusively, the automation of the prelegal and legal process.
Credit Limit: this functionality allows that the application,
based on an established credit limit and on the not invoiced consume, sends a SMS
message to the user alerting it he has exceeded his consuming limit and based on
it, also implements a previously suspension policy.
Consuming Limit: control of the customer´s consuming state,
based on the service level acquired and also on the state of its personal account.
This module is integrated with the provisioning platform so as to activated o deactivate
the service according to the previously defined business rules for every case.
Payments Consolidation: the process of payment conciliation
can be extremely complex in a world-wide class operator environment. In case of
being automated, the process of consolidation between the banks´ information and
the invoiced customers is simplified, in a flexible and integrated BPM framework,
with connection to other applications and the possibility to use Gevenue´s powerful
analytic capabilities.
Commissions: Gevenue allows automating this procedure,
defining commission’s schemes and integrating this workflow with the general collection
process and the later generation of final commissions.
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