What's BPM?
BPM concept (Business Process Management) involves the definition, execution and management of business processes, and also its operation...
 
  News
10.01.08
Opening office: During the month of February, Gevenue begin its direct operation in the United States..
09.01.08
New Appointments in Gevenue: During last quarter of 2007 the company appointed several executives...
 
  Gevenue Clients
SANTANDER - Mexico
Requirements Management. Scoring

TELGUA - Guatemala
Collection Process and Fraud Detection
 

Gevenue IT Management Suite

Gevenue allows the implementation of an IT Management Suite.

A tool that offers all the flexibility and capabilities for deployment and operation, with a BPM based technology specially designed to manage the users demands.
Learn about the challenges that can be confronted by ITMS see details:
IT Management Suite

The CIO is asked…

To provide effective solutions for business problems (to give services, not only the infrastructure).
To assure the service levels (SLAs decided)/Availability.
To provide contingency systems against incidents.
To give security to the operation.
To fulfill standards of quality and international norms.
To construct an integral approach.

Concerns of a CIO

Operation Costs out of control versus smaller IT budgets.
Slow solution Deliveries: competitiveness erosion.
SLAs harmed by complexity of the infrastructure.
IT Processes not automated.
Threats to the security perimeter.

The solution is based on the functionality contributed by the Gevenue IT Management Suite, which is organized from a central module of Requirements Management, which allows aligning the strategy of the IT area with the strategy of the corporative business. The management of the users’ requirements is complemented with the modules of IT Infrastructure, Project & Portfolio Management, IT Service Desk and a horizontal functionality set like Performance Management and BSLA (Business Service Level Agreement).

Gevenue IT Management Suite allows a full alignment with the corporative strategy and the business objectives.

 
  MORE INFORMATION
Know the Gevenue IT Management Suite (ITMS) functionality. See details Learn more about the ITMS'challenges See Details
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