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What's BPM?
BPM concept (Business Process Management) involves the definition, execution and management of business processes, and also its operation...
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News
10.01.08
Opening office: During the month of February, Gevenue begin its direct operation in the United States..
09.01.08
New Appointments in Gevenue: During last quarter of 2007 the company appointed several executives...
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Gevenue Clients
SANTANDER - Mexico
Requirements Management. Scoring
TELGUA - Guatemala
Collection Process and Fraud Detection
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Gevenue Collections
Gevenue Collections makes simple the collection process, automating the management
of segmentations, scoring, debts and accounts consolidation, payments, financing,
commissions and external attorneys.
The application allows the segmentation of the customer base, dividing them in different
groups. After that, each group can be defined with a special treatment. All this
process, performed through the system's configuration. In this direction, the collection
schedules can be defined, so as to determine the actions to be taken if the customer
is not paying.
The ability to establish different schedules associated to each segment, with different
collection policies, makes possible an easy and flexible automation with a high
volume of accounts, without loosing the detail level.
An other important issue in the collection segmentation process, is the qualification
of the payment behavior. The companies are used to take scoring actions related
to the sales process: Gevenue provides a tool to define and calculate the collection
scoring, indicating the risk level for each customer.
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Information for Management
Gevenue Collections presents a complete screen which allows to consolidate every information about the custoer: the client's data, accounts, invoicing, non payments, history of suspensions, etc. The system ads to the process, the most familiar tools for collection, as the payment obligations, financial plans, etc.
Besides, its modeling tool permits to configure in a flexible and simple way the
behavior that it is wanted to assign to each functionality of the system. Thanks
to the business rules engine of Gevenue BPM Suite Collections presents a powerful
module of Commissions, which allows specifying complex formulas to calculate the
commissions related to collections.
Finally, and because of its web application nature, this tool is simple to provide
to external attorneys. The legal advisors use Gevenue with on line information,
but also, the company can be supervising the management evolution in real time.
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Gevenue so far has automated
500 critical processes |
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