Retail Banking BPMA
Gevenue has in its portfolio, a set of BPM based applications specifically designed for the Financial Services industry. With a successful experience on complex implementations, the Financial Services applications suite is composed by solutions which can satisfy the problematics related to product generation, credit scoring, loans management, collections, mortgages administration among others.
These benefits can be translated into: a flexible and fast solution deployment,
important integration capability with the preexisting software infrastructure, orientation
to a processes vision with a services oriented architecture (SOA), a highly qualified
component level and specialization on the industry knowledge framework dimension.
Know our applications for FSS and Retail Banking:
Product Generation: this application
allows achieving a better organization and derivation to specific areas, of thousand
of applications made by the customers of the financial entitie, which asks for the
different products of the portfolio. According to this control offered with this
application, the requirements can be successfully coordinated reducing delivery
times and optimizing work processes.
Mortgage: functionality that allows the mortgage credit sale follow up.
This process begins with a credit application on any bank's branch and follows with
the evaluation and scoring instances, finalizing with the consolidation and fund
deposit.
Loan: with Gevenue BPM applications, a personal loan sale process can
be automated, which will begin with the service application done in any branch,
call center or web client, and following with the evaluation instance, risks analysis
and finalizing with the signature or funds deposit.
Scoring: in a high volatile environment with demanding government regulations,
the organizations that provide Financial Services has the obligation to adjust the
processes related to customers scoring. This module allows carrying out the check
list procedure of the documents that every file must contain. The administration
of contained information is automated on each file, indicating if the document is
there, if it is validated, if it exist digitally, if it is expired, etc.
Logistic and Card request: this process include the activities going
from the call center reception, evaluation and approval of a card, emission, sending
to the client address, and finally its validation.
Balanced Scorecard: a focus base don BPM
is intimately related to the balanced scorecard concept. Implementation of Gevenue's
knowledge framework, allows the customer making available the necessary technology
that allows building a strategic vision and transforming it into action in the market,
through the collaborative sharing of information.
Collection: with this module's functionality,
the customers can effectively administrate the activity collection of their customer’s
base, making preventive actions to accounts with no debts detected, and reactive
when client was transformes itself into an indebted one (automatic SMS and Call center
actions). They can also be defined automatic communication actions, followed of
suspensions and even though, the automation of the prelegal and legal process.
Fiduciary: Process of authorization of
an instruction letter.
|
|
|
Know how the financial organizations can get benefits by implementing Gevenue BPM
technology.
Know the BPM based applications specially designed for Financial Services market.
